Accessibility Statement
We want everyone to be able to use our pages and products. Here's what we're doing about it -- and how to tell us when we fall short.
How we build for everyone
Accessibility isn't a checkbox -- it's an ongoing practice baked into how we design and build.
Recognized standards
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our target for the pages and products we build.
Ongoing effort
Accessibility is never "done." We review and improve our pages over time as standards evolve and as we learn what works.
Your feedback
If something doesn't work for you, tell us. Real feedback from real people is the fastest way for us to find and fix barriers.
What we control vs. what we don't
We can hold our own pages and products to a standard. Third-party platforms have their own accessibility practices that we don't control.
Our pages & products
The pages, courses, and materials we design and build directly.
- Semantic, keyboard-navigable page structure
- Color contrast tested against AA targets
- Descriptive text and labels for interactive elements
- Responsive layouts that work at any zoom level
Third-party platforms
External software and platforms our pages and services rely on.
- Checkout and payment processor interfaces
- Course and content platform players
- Embedded media and third-party widgets
- Directory software running on your own site
Hit a barrier on a third-party tool?
Even when a barrier is on a platform we don't control, let us know. We can often suggest a workaround, escalate to the provider, or find another path for you.
Full accessibility statement
Our commitment, our standards, and how to reach us.
1. Our commitment
- DirectoryToolkit is committed to making its pages, products, and content accessible to as many people as possible, including people with disabilities.
- We treat accessibility as an ongoing responsibility, not a one-time project.
2. Standards we aim for
- We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA for the pages and products we design and build directly.
- These guidelines explain how to make web content more accessible for people with a wide range of disabilities, including visual, auditory, motor, and cognitive differences.
- Conformance is a target, not a guarantee. Some content may not yet fully meet every criterion -- and where that's true, we want to hear about it.
3. Measures we take
- We use semantic HTML and clear page structure so assistive technologies can navigate our content.
- We test color contrast against AA targets and provide a light/dark display option where supported.
- We provide descriptive labels and text for interactive elements and meaningful images.
- We design responsive layouts that remain usable across devices, screen sizes, and zoom levels.
4. Third-party content and platforms
- Our pages and services rely on third-party platforms and software -- including checkout, course delivery, payment processing, embedded media, and directory software.
- We do not control the accessibility of these third-party tools. Each provider is responsible for the accessibility of its own product.
- If you encounter a barrier on a third-party tool we use, please tell us. We will do what we can to help, including suggesting alternatives or escalating to the provider.
5. Known limitations
- Some older content may not yet meet our current accessibility targets. We update content as we identify gaps.
- Third-party embeds, integrations, and platform interfaces may not meet the same standards we hold our own pages to.
- We list these honestly because pretending everything is perfect helps no one.
6. Feedback & contact
- If you experience any difficulty accessing our pages, products, or content, please contact us. Describe the problem, the page or product, and the assistive technology or browser you were using if you can.
- We take accessibility feedback seriously and will respond as promptly as we can.
- Your feedback directly shapes how we prioritize accessibility improvements.
7. Changes
- We may update this statement as our practices evolve and as standards change. The updated version will be posted at this URL with a revised date.
Common questions
Help us do better
If any part of our pages or products is hard to use, we want to know. Your report helps us fix it for you and for everyone who comes next.
Report an issue